This Privacy Policy describes how SalesEdge (together with its affiliates, partners, and service providers “SalesEdge”, “we”, “our”, or “us”) collects, stores, uses, and discloses the following categories of personal data:

(i) Customer Data:

Personal data that we collect, process, and manage on behalf of our business clients (“Customers”), submitted through our CRM platform, marketing systems, websites, AI automation tools, communication systems (including SMS and email), and any related applications, integrations, or services (collectively, the “Platform”).

We process such Customer Data on behalf of and under the instruction of our Customers, acting as a “data processor.” Customers are responsible for how they collect and use their end-user data within our Platform. If you have questions regarding Customer Data, please contact the respective business you interacted with directly.

(ii) User Data:
Personal data relating to individuals who access or use our Platform and Services on behalf of our Customers, including account administrators, team members, billing contacts, and authorized users (collectively, “Users”).

(iii) Prospect Data:
Personal data relating to individuals who visit our websites, interact with our marketing campaigns, respond to advertisements, book appointments, or otherwise engage with our content, communications, or services (collectively, “Prospects”). This includes interactions through our website, landing pages, SMS, email communications, and digital marketing channels.

(iv) Partner and Service Provider Data:
Personal data relating to individuals or entities that collaborate with SalesEdge, including contractors, technology providers, integration partners, and other third-party service providers (“Partners”) who interact with our Platform, Services, or internal systems.

1. Introduction

Sales Edge LLC (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, or request information.

Communications Data: If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

Usage and Device Information: We use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses and interaction data.

Appointment and Service Data: If you schedule consultations or use our services, we collect details associated with those interactions.

1. Introduction

Sales Edge LLC (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

- Contact Information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, or request information.

- Communications Data: If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

- Usage and Device Information: We use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses and interaction data.

- Appointment and Service Data: If you schedule consultations or use our services, we collect details associated with those interactions.

3. How We Use Your Information

We use your information to:

- Provide requested services and customer support.

- Send appointment confirmations and reminders via SMS and email.

- Send SMS and email communications that you have explicitly consented to receive.

- Maintain strict compliance records related to A2P 10DLC consent and opt-outs.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.

5. How We Share Your Information

We do not sell your personal information. Strictly for A2P 10DLC compliance, we adhere to the following non-sharing standards:

- Non-Sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

- Excluded Data: All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

- Service Providers: Information sharing to subcontractors in support services, such as customer service or dispatch tools, is permitted. These providers may only use information to perform services on our behalf.

- Legal and Safety: We may disclose information if required by law or to protect the safety and security of our users and business.

6. Your Choices

- SMS Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

- Help Instructions: For additional support, you may reply HELP to any text message or contact us directly.

- Email Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the email.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive for absolute security, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. Additionally, by opting into our SMS services, you represent that you are at least 18 years of age.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in carrier requirements or business practices. The updated version will be posted with a new Last Updated date.

10. Contact Us If you have questions about this Privacy Policy, contact:

Sales Edge LLC

Address: 1070 State Route 34 Ste H PMB 1022 Matawan, NJ 07747 United States

Phone: 7323512194

Email: [email protected]